At Mahboob Meat House, we focus on delivering fresh raw meat with the highest hygiene and quality standards. Since our products are perishable, we follow a strict cancellation and refund policy to ensure fairness and safety for all customers.
1. Order Cancellation
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Orders can be cancelled within 10–15 minutes of placing the order, only if the order has not been processed or dispatched.
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Once the meat has been cut, packed, or dispatched for delivery, cancellations are not allowed.
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To request a cancellation, customers must contact us immediately via phone or WhatsApp.
2. Refund Policy
Refunds are only applicable in the following cases:
a. Wrong or Incomplete Order
If the delivered order is incorrect or incomplete, customers must inform us within 30 minutes of delivery. After verification, we will:
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Provide a replacement, or
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Offer a refund (as per the situation)
b. Quality Issue
If the product received is not fresh, spoiled, or damaged:
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Customers must report the issue immediately, along with photos/video proof.
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After review, a full or partial refund or replacement will be provided.
3. Non-Refundable Cases
Refunds will not be provided in the following situations:
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Customer changes their mind after the meat has been cut/packed
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Delay due to customer not answering calls or not being available at delivery location
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Products returned without valid reason or without proof
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Any complaint made hours after delivery without proper evidence
4. Refund Processing Time
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Accepted refunds will be processed within 3–7 business days
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Refunds will be transferred to the customer’s original payment method or UPI, depending on the mode of transaction
5. Contact for Support
For cancellations, refunds, or complaints, please contact:
📞 +91 7300003301
📍 Mahboob Meat House, Sector 8, Old Vidhyadhar Nagar, Jaipur – 302039